Teamwork divides the task and multiplies the success

We have run technical product businesses and we understand you’re already strapped for time and are pressed for growth and execution.  The Next Step brings a team of battle-tested Driven Simplifiers, who are wired for problem solving. Our motto is simple, no homework and one less problem for our customer.

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Adriana Zedan
Account Manager

What do you do in your role at The Next Step?

The role I perform at The Next Step is Account Management. I make sure all the projects are moving forward and build relationships with the customers we are currently working with.

How/when did you first become interested in this type of work?

So, I have a Bachelors of Science in Entertainment Business. Deep down I have always been into making sure everything is organized and on track. It was until Jeff mentioned the possibility of me becoming and Account Manager within The Next Step and started performing as one I really put me head into realizing that being and Account Manager is where I feel at home.

What aspect your job brings you the most satisfaction?

One of the key areas that brings me the most satisfaction is the ability of building relationships. Being an Account Manager allows me to always have that human interaction I love nurturing and build a trustworthy relationship that propels all the work we do at The Next Step.

If you have a pet, what do you most enjoy about them?

I have 2 pups. Both Golden Retrievers. The boy named Lucca and the girl named Babi. I enjoy the unconditional love and support they offer all humans. If you are feeling happy, they enjoy the time with you, if you are feeling sad they are always there to cheer you up.

Not to mention going on adventures with them. Watching them play at the lake or sea is one of the greatest things I’ve ever seen.

How do you like to spend your free time?

I am a full on DIYer. If there is something for me to fix, repurpose, reuse, or make I always jump into doing it. Self-teaching myself on any new skill I might leverage both in my personal and professional life is something I enjoy.

Credentials and Certifications

I can’t say that I have a lot of degrees and certifications that further backs up my position but what I can say is that I am always open to learning new things so if there is an area I need to improve on, I will challenge myself to go through the appropriate training.

Our DNA

Ya, we're a bunch of growth oriented, metric driven, type A, continuous improvement drivers, who enjoy knocking out tasks and having some fun in the process. Yet as a team, our discussions revolve around MVP (Minimum Viable Product), and how we are delivering measurable value for our customers.  It’s why we have the policy that if we don’t deliver value you don’t pay.  It’s why we hire people that are:

Build Trust We display character and competence, building long-term relationships through transparency, mutual respect, and our consistent ability to deliver results.
Be Selfless We exhibit adaptability, flexibility, and a willingness to take on the challenges of others and guide them to positive outcomes. To always do the right thing even if we suffer in the process. To put others first.
Always Improve We exude a bias for “Yes” with a desire to make things better. It is the courage and bravery to forge new paths and try new things, knowing failure is only a bump on the path to growth.
Fight for Others We lead the charge and are dauntless in our approach to accomplishing our clients’ goals. Tirelessly elevating our own skills to support our team members and clients. Prepared at all times to answer the call.