Teamwork divides the task and multiplies the success

We have run technical product businesses and we understand you’re already strapped for time and are pressed for growth and execution.  The Next Step brings a team of battle-tested Driven Simplifiers, who are wired for problem solving. Our motto is simple, no homework and one less problem for our customer.

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Adam Wales
Account Manager

What do you do in your role at The Next Step?

I am a process-oriented leader and account manager with key strengths in sales, systems, business processes, customer management, and problem resolution. At The Next Step I am an external and internal facing solution architect that focuses on supplementing my teams and customers in the fields of sales and marketing. I work with customers internationally and manage projects of varying shapes in sizes to promote efficiency and efficacy.

How/when did you first become interested in this type of work?

I strive every day to create meaningful relationships while positively impacting the lives of those around me. Looking to leave the world a better place by sharing my gifts and talents to the best of my ability. I was meant to work with people on the basis of cultivating relationships and guiding success through cooperation.

What aspect your job brings you the most satisfaction?

Extrinsically - Struggling, working, and building successful partnerships with both customers and colleagues that result in both monetary and relationship success. Intrinsically – Overcoming adversity and perfecting my craft while maintaining the ability to continuously seek knowledge with a strong presence of autonomy.

How do you like to spend your free time?

I enjoy travel, golf, and meeting others from around the world. I cannot stay in one spot geographically for too long of a period and for that reason I’m consistently travelling to meet friends or visit new places. Frequent sports and exercise are an everyday thing that I value and try to engage in wherever there is a chance. I’m also always looking for activities with some friendly competition.

I believe that trust and honesty are the basis for any relationship. My door is open for anyone that wants to have a good conversation or discuss different ideas. I do not judge others based on their thoughts or feelings but rather seek to understand in any conversations I am having both professional and personal.

Certifications and Credentials

- Bachelor’s  Degree – Retail Merchandise and Consumer Behavior
- Certificate of Entrepreneurship
- Retail Merchandise Certificate


Ya, we're a bunch of growth oriented, metric driven, type A, continuous improvement drivers, who enjoy knocking out tasks and having some fun in the process. Yet as a team, our discussions revolve around MVP (Minimum Viable Product), and how we are delivering measurable value for our customers.  It’s why we have the policy that if we don’t deliver value you don’t pay.  It’s why we hire people that are:

Build Trust We display character and competence, building long-term relationships through transparency, mutual respect, and our consistent ability to deliver results.
Be Selfless We exhibit adaptability, flexibility, and a willingness to take on the challenges of others and guide them to positive outcomes. To always do the right thing even if we suffer in the process. To put others first.
Always Improve We exude a bias for “Yes” with a desire to make things better. It is the courage and bravery to forge new paths and try new things, knowing failure is only a bump on the path to growth.
Fight for Others We lead the charge and are dauntless in our approach to accomplishing our clients’ goals. Tirelessly elevating our own skills to support our team members and clients. Prepared at all times to answer the call.