VP of Operations

Plan, direct, coordinate, and oversee operations activities both for internal requirements for The Next Step Inc.

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If you are looking for a position that allows you to work on the lean transformation and operational excellence across a large group of clients in the B2B and B2C manufacturing space, you’re in the right place.  The Next Step Inc. serves a host of manufacturers and their channel partners globally.  You would be a good fit for the role if you align with our core values, enjoy technical products, and like a wide variety of types of content creation.  

This position will be located in the Minneapolis / St. Paul Metro Area. We are only considering candidates that will be located here at this time.

Who We Are

Quite simply, we are built to bring clarity and make the lives of our clients easier. Many of them are C-Suite executives who have enough problems on their plate. They just need us to remove as many of them as possible and get things done. We are very dedicated to this mission. If you are looking for a 9-5 job, this probably is not going to be a good fit for you. With that said, we are an international team with international clients. If you are looking to work across cultures, in international business, and gain organizational best practice knowledge very quickly, then I would strongly suggest applying.

Our intimate client approach is centered around our 4 core values.

Build Trust - We display character and competence, building long-term relationships through transparency, mutual respect, and our consistent ability to deliver results.

Be Selfless - We exhibit adaptability, flexibility, and a willingness to take on the challenges of others and guide them to positive outcomes. To always do the right thing even if we suffer in the process. To put others first.

Always Improve - We exude a bias for “Yes” with a desire to make things better. It is the courage and bravery to forge new paths and try new things, knowing failure is only a bump on the path to growth.

Fight for Others - We lead the charge and are dauntless in our approach to accomplishing our clients’ goals. Tirelessly elevating our own skills to support our team members and clients. Always prepared to answer the call.

Job Summary

Plan, direct, coordinate, and oversee operations activities both for internal requirements for The Next Step Inc. and externally for clients, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs. This seat will drive continuous improvement to standard manufacturing practices, comply with local, state and federal governmental regulations, while developing state-of-the-art operations management reporting (dashboard).  

Responsibilities include:

  • Provide leadership, coaching and development for internal and client teams
  • Oversee & manage the implementation of new operational systems
  • Ensure team has appropriate and adequate training, coaching, and mentoring
  • Implement best practices across organization
  • Determine risk management program for organization
  • Lead lean journey for internal and external organizations
  • Develop standard metrics and dashboards to improve organizational effectiveness
  • Help President to drive cultural engagement  
  • Maintain market best practices in operations
  • Implement and maintain quality control metrics for organization
  • Other duties as required

Job Requirements include:  

  • Excellent writing, editing, research, and critical thinking skills
  • Ability to quickly develop repour with team members and clients to build trust
  • Outstanding client service skills
  • Ability to effectively present concepts and ideas in a clear and concise manner
  • Excellent time management
  • High degree of self-motivation and ability to work independently under tight deadlines
  • Ability to maintain a professional demeanor
  • Bachelor’s or master’s degree
  • 10+ years of management experience in operations

Digital Tool Experience

  • Microsoft Office Suite (required)
  • Media Valet (preferred)
  • SharpSpring (preferred)
  • Wrike (preferred)
  • Adobe Sign (preferred)
  • ZeroBounce (preferred)
  • LeadFeeder (preferred)
  • Zapier (preferred)
  • Adobe Suite – Acrobat Reader (preferred)


  • Remote but residing in the Twin Cities metro area.

Apply Today!