Account Manager

This person will be the client's point person and will ensure our internal team is meeting the goals and timelines of the client.

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Who We Are

As a team of driven simplifiers, our purpose is to bring clarity and simplicity to complex issues, freeing our clients to focus on their core business. We are continuous improvement-minded souls; we are passionate about our clients and helping them achieve their goals.  This makes us a dedicated team willing to do what it takes to get the job done while exceeding expectations.  If you are looking for a 9-5 job, this probably is not going to be a good fit for you. Our intimate client approach is centered around our 5 core values.

Core Values

  • Transparent - Open, direct, and ready to say "yes"
  • Driven - Strive to move the ball forward
  • Simplifiers - Always looking to make it easier
  • Disciplined - In control, process-oriented
  • Brave - Optimistic and willing to take risks

Job Summary

The Account Manager is a key member of our team who will work with a dedicated group of clients and will be responsible for understanding and achieving the client’s short-term and long-term goals. The Account Manager is a client-facing, post-sales role and you will serve as the day-to-day point of contact, maintain client satisfaction, while keeping quality of work high so clients want to renew. The Account Manager will have a proven track record of client retention and be a natural problem-solver and big picture thinker. Fully remote position with flexible work hours.

Responsibilities include:

  • Ensure clients are taken care of and delighted by our work
  • Project manage client workload
  • Collaborate with delivery team to ensure the delivery of great work
  • Achieve client’s marketing goals
  • Ensure profitability and efficiency while utilizing agency resources

Job Requirements include:

      
  • 5+ years of multichannel digital marketing experience
  • You have prior experience in being the primary point of contact for clients
  • Serve as the day-to-day contact
  • Create Strategic Online Marketing Plan
  • Execute data analysis and reporting
  • Perform renewals and upsells

Location

  • Remote

Apply Today!